Our Policy

Refund &
Cancellation Policy

1. If this Agreement is terminated by customer prior to the end of the Rental Period, Smart Rental shall be entitled to demand for twenty percent (20%) of the aggregate Rentals for the remaining or unexpired term of the Rental Period.

2. We allow customers to terminate the contract within First 7 days of the order without any penalty. The refund will be credited into customer’s account for refurbished / new computer purchase with Linear Channel S/B.

Equipment Delivery
and Installation

1. Smart Rental shall, at the Customer’s expense, deliver and install the Equipment for customer. The charges will be waived if order quantity is 5 units and above.
– Delivery fees is RM30/Trip, Outstation (except East Malaysia) will be by courier service, RM30/Unit
– Set Up an Installation fees is RM45/Trip

2. Smart Rental will arrange the delivery / self-pick up in 6 working days upon order placement and successful payment.
3. To facilitate Delivery and/or installation of the Equipment, Customer shall at its sole expense provide all requisite materials, facilities, access and suitable working conditions to enable Delivery and/or installation of the Equipment to be carried out safely and expeditiously by the Smart Rental.