Asus Expertbook

Description

Frequently Asked Questions ( FAQ)

1. WHAT IS THE SMART AGILITY PROGRAM ?

-SAP is an alternative to buying or leasing. It helps convert conventional buying into a subscription for you to enjoy a monthly opex fee.

2. WHAT DAMAGES ARE COVERED UNDER SMART AGILITY’S 3 YEARS INSURANCE ?

-Our ALL Risk Insurance covers against fire, lightning, flood, theft, accident damage, water spillage and etc  ( refer to agreement for details)

3. WHAT KIND OF WARRANTY IS PROVIDED UNDER THE SMART AGILITY PROGRAM?

-It comes with 3 years principal service and warranty with a complimentary 2 years extended service and warranty.

4.HOW MUCH CASH-BACK WILL I RECEIVE AFTER MY CONTRACT ENDS?

-After your contract ends in the 3rd year, we have a buyback policy on the devices at a cash-back value of 20%* per unit. (*T&C apply)

5. WHAT IS SMART MEMBERSHIP ?

All SAP customers enjoys our Smart Membership, which entitles you to enjoy:

-1) Our complimentary courtesy unit when your unit is under service/repair for more than 3 working days.

-2) Complimentary access to shared office workplace at WORQ and INFINITY 8.

6. WHAT IS SAMBONG FUTURE? (ESG)

-Sambong Future is our CSR initiative to sponsor computer access for underprivileged B40 students with a goal of expanding their digital literacy and to provide them with a better future.

7. WHAT IS THE DELIVERY TIME-FRAME AFTER I PLACED MY ORDER?

-It will take around 6 – 14 working days to deliver your computer.